About Northrun
The people who find the leak and build the fix.
Northrun is built for service-business operators between roughly $500K and $10M a year — dental, home services, salons, real estate, and agencies. We start with the way your business handles a new inquiry, follow-up, and booked work. Then we compare the starting point with similar businesses, choose one number to improve, and write down the plan. That is the detail a generic automation package usually skips.
Three stages, each tied to one agreed business number.
The team · Hands in the middle
One team, one clear target, one build.
A small group of operators and engineers doing the work — not a logo carousel. The roles below match the three stages you see on the homepage and in the Free Revenue-Leak Check.
Roles · ordered to the three-stage model
Diagnostics. Implementation. Optimization.
Three roles, one engagement. Each bio below names the stage they own — the same stages the homepage cadence surfaces and the Free Revenue-Leak Check leads toward.
Stage 1
Diagnostics — Paid audit
Owns the paid two-week audit: maps what happens between a new inquiry and a paid job, compares it with similar businesses, and writes down the one number the build should improve. You receive a written plan and firm implementation quote at the end of week two.
Stage 2
Implementation — Build & Launch
Owns the fixed-fee implementation — whether the work uses one message channel or connects SMS, voice, and your booking system. Builds against the number from the paid audit, runs the launch, and clears the 30-day guarantee before the monthly optimization work begins.
Stage 3
Optimization — Monthly improvement
Owns the monthly optimization work: keeps the agreed number moving after the implementation, reviews the comparison each month, and never turns the fee into an hours-spent meter. If the number beats target, the work does not get cut; if it slips, this is the stage that brings it back.
Ready in seven questions
Name your single number in writing. Start with seven questions, then decide whether the paid audit, the fixed-fee build, or the monthly retainer is the stage you’re buying next.
Anonymous. About a minute. No signup.